FAQs

Do you take insurance?

Services are currently self-pay only, at rates significantly than typical out-of-pocket costs with insurance-covered providers. At this time, this model allows us to provide a unique model of care with close follow-up and quick turnaround. Additionally, the package options (ESSENTIALS and Comprehensive 1:1) are similar to doula packages, where you have a lactation consultant on retainer for when you need us most. This is not available in the typical medical model.
HSA/FSA and all major credit cards are accepted.

Do you book individual consults?

Virtual & in-home visits opening MARCH 2026.

Do you offer payment plans?

Payment plans are offered for Comprehensive 1:1 support, with payment in full by 16 weeks postpartum (end of program).

Can I wait to sign up until after I have my baby?

Prenatal education is truly ESSENTIAL for lactation success - which is why 12 prioritize booking clients during pregnancy. We highly recommend considering getting support NOW so you’re not scrambling after baby arrives! The ESSENTIALS program and Comprehensive 1:1 both focus heavily on prenatal education